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Mr. Brueggman:
I would like to take this opportunity to express my satisfaction
and appreciation for the quality of work and level of effort
provided by Data Science Automation in developing the Lookout
system used to monitor our injection molding machines.
As you are aware, our facility primarily manufactures plastic
lids used to make containers for the consumer food industry.
We have two plants totaling over 400 injection molding machines
that require continuous monitoring to track production performance
and detect equipment stoppage and failures. The system that
DSA has created for us has exceeded our expectations in its
ability to detect, track, and report the status of our machines.
The system Ted developed and programmed provides us not only
with essential information to support our maintenance efforts,
but also collects and reports production figures that support
operation management. The system has proved reliable, easy
to use and understand, and provides views and reports of the
systems that are truly useful in helping us run our business
more efficiently.
DSA's staff of engineers has proven quite capable, picking
up the subtleties of our operations and solving related problems
in a creative manner as needed. Their dedication and level
of support has been excellent, all of which has led us to
drop a competing Alliance member in favor of your company.
Again, thank you for the opportunity to have worked with
your team, and to you and your company in providing such a
high standard of quality in the products and services you
deliver. I look forward to working with DSA again in the future
as the automation of our plant evolves.
Regards,
Double "H" Plastics, Inc.
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